Telehealth & Rural Health

Through December 31, 2027, Medicare covers most telehealth visits from home anywhere in the U.S., under temporary rules Congress has extended; after that, unless Congress acts again, most non-mental-health telehealth would return to the older rural-only rules. Many Medicare Advantage plans in NM include $0 telehealth visits, valuable in rural counties with limited specialists.

New Mexico's vast geography and rural communities make telehealth an essential component of healthcare access. Medicare has expanded telehealth coverage significantly, and many Medicare Advantage plans in New Mexico offer even broader virtual care benefits.

Medicare Telehealth Coverage

Medicare covers a growing list of telehealth services, including:

  • Office visits with your doctor or specialist via video
  • Mental health counseling and therapy sessions
  • Chronic care management check-ins
  • Follow-up visits after hospital discharge
  • Certain preventive health screenings
  • Physical therapy and occupational therapy evaluations

Telehealth in Rural New Mexico

For beneficiaries in rural counties like Catron, Harding, De Baca, and Guadalupe, telehealth can bridge the gap when the nearest specialist is hours away. Medicare has relaxed many of the geographic restrictions that previously limited telehealth to rural areas, making virtual visits available to beneficiaries statewide.

Medicare Advantage Telehealth Benefits

Many Medicare Advantage plans in New Mexico include expanded telehealth benefits beyond what Original Medicare offers, such as:

  • $0 copay virtual primary care visits
  • 24/7 nurse hotlines
  • Virtual urgent care
  • Remote patient monitoring for chronic conditions
  • Telehealth behavioral health services

Compare plans with telehealth benefits in your county.

NM Rural Healthcare Resources

  • NM Office of Rural Health: Works to improve healthcare access in underserved areas
  • Community Health Centers: Federally qualified health centers located throughout rural NM
  • Project ECHO (UNM): University of New Mexico program connecting rural providers with specialists via teleconference

Find Plans With Strong Telehealth Coverage

If you live in a rural area or prefer the convenience of virtual visits, a licensed agent can help you find plans with the best telehealth options in your county.

Find a Local Agent