Spanish-Language Resources

Spanish-speaking New Mexicans can access Medicare resources in Spanish at es.Medicare.gov, through bilingual NM SHIP counselors at 1-800-432-2080, and Social Security Spanish support at 1-800-772-1213.

New Mexico has one of the largest shares of Spanish speakers of any state, and Spanish is spoken at home in communities across New Mexico. For Spanish-speaking Medicare beneficiaries and their families, accessing healthcare information in your preferred language is essential to understanding your options and making informed decisions.

Medicare en Español

Medicare provides many of its official resources in Spanish:

  • Medicare.gov en Español: es.medicare.gov — the official Medicare website fully translated into Spanish
  • 1-800-MEDICARE en Español: Call 1-800-633-4227 and request a Spanish-speaking representative. Available 24/7.
  • TTY en Español: 1-877-486-2048
  • Medicare y Usted (publicación): The "Medicare & You" handbook is available in Spanish from Medicare.gov

Asistencia Bilingüe en Nuevo México

New Mexico offers several bilingual assistance programs:

NM SHIP (Consejería de Medicare)

The State Health Insurance Assistance Program has bilingual counselors who can provide free Medicare guidance in Spanish.

Llame: 1-800-432-2080
Solicite un consejero que hable español.

ADRC (Centro de Recursos)

The Aging & Disability Resource Center provides information and referrals in Spanish for seniors and caregivers.

Llame: 1-800-432-2080

Seguro Social en Español

Social Security offices in NM have Spanish-speaking staff. You can also access ssa.gov in Spanish.

Llame: 1-800-772-1213
ssa.gov/es

AARP en Español

AARP provides Medicare resources and advocacy information in Spanish.

Llame: 1-877-627-3350 (línea en español)
aarp.org/espanol

Turquoise Care (Medicaid) en Español

New Mexico's Medicaid program provides bilingual enrollment assistance:

  • YES New Mexico: The online application portal is available in Spanish at yes.state.nm.us
  • Income Support Division: Call 1-800-283-4465 and request Spanish language assistance
  • Managed Care Organizations: All Turquoise Care MCOs provide member services in Spanish

Finding Bilingual Providers

When choosing a Medicare plan, look for provider networks that include Spanish-speaking doctors, specialists, and support staff. This is especially important in communities with large Hispanic populations, including Albuquerque, Las Cruces, Santa Fe, Española, and many southern New Mexico communities.

A bilingual Medicare agent can help you find plans with Spanish-speaking providers in your area. Find a local agent.

Important Medicare Terms in Spanish

EnglishEspañol
PremiumPrima
DeductibleDeducible
CopaymentCopago
CoinsuranceCoseguro
Enrollment PeriodPeríodo de Inscripción
CoverageCobertura
BenefitsBeneficios
Prescription DrugMedicamento Recetado
Out-of-PocketGastos de Bolsillo
Open EnrollmentInscripción Abierta

Encuentre Ayuda con Medicare / Find Medicare Help

Agentes de Medicare con licencia pueden ayudarle a comparar planes y inscribirse en la cobertura adecuada, sin costo para usted. Licensed Medicare agents can help you compare plans and enroll at no cost.